Do we send your pet away?

I’ve had a few people ask recently where we send the pets that come to us for their final journey… and honestly, I was a bit confused by the question.

Because the answer is simple: we don’t send them anywhere. ❤️

Our facilities are fully on-site, and we do absolutely everything ourselves. There are no additional staff, no external companies — just Neil and myself working together as a team.

We personally handle every part of the process:

• collections

• paperwork

• paw prints

• cremations

• returns & deliveries

• and every little detail in between

Every pet has their microchip number checked and recorded the moment they arrive. That number stays with them at all times. Before any cremation begins, the chip is scanned again and everything is double-checked — even if we only have one pet with us. Our protocols never change.

Your pet stays with us the whole time.

They are never sent away.

And they are never with us for more than 48 hours.

We pride ourselves on trust, transparency, and care — the same care we would want for our own.” ❤️🌿